Step 1: 24 Hour Emergency Contact 

Our local team in Otay Mesa and San Ysidro is a trusted leader in water damage mitigation and restoration services. Water is invasive and can cause significant damage in a short period of time, and fast action is required to minimize the potential for more extensive damage. Our restoration technicians are on-call 24-hours a day and typically arrive onsite within four hours. We will immediately begin the water extraction and drying process when we arrive. 

San Ysidro residents benefit from our ability to provide services for every aspect of the restoration process. We are licensed contractors and can provide construction services when required to complete a restoration. We have established relationships with major insurance providers and can assist you with the paperwork and process.

Our technicians are highly trained and have the equipment and experience to mitigate water damage emergencies, no matter how big the job is. We use powerful industrial-grade water extraction and drying equipment and document and monitor the drying process to ensure the area is returned to normal moisture levels. San Ysidro residents can rely on our local team in Otay Mesa and San Ysidro to restore water damage “Like it never even happened.”

We Answer the Phone Ready to Help
Call Today - (619) 439-2407

Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Otay Mesa/San Ysidro has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Move Forward to Step 2: Inspection and Damage Assessment