24/7 Emergency Service
Your Belongings and Storm Damage
Our local team in Otay Mesa and San Ysidro responds to storm damage emergencies throughout the year in Otay Mesa. Our restoration technicians are on-call 24-hours a day and typically arrive onsite within four hours. We will immediately tarp and board up any areas exposed to the elements to minimize further damage when we arrive.
Otay Mesa residents witness a variety of weather each year in San Diego County. The strong and dangerous Santa Ana Winds happen in the fall and winter, and thunderstorms can occur any time of the year. We may be exposed to extreme cold from a polar vortex, heavy rain from an atmospheric river, or severe storms during the Pacific Hurricane season.
Our technicians are highly trained and have the equipment and experience to mitigate storm damage emergencies, no matter how big the job is. Otay Mesa residents can rely on our local team in Otay Mesa and San Ysidro to restore storm damage “Like it never even happened.”
If You Have Questions or Need Help, Call Us Today – (619) 439-2407
Contents Restoration
SERVPRO of Otay Mesa/San Ysidro specializes in restoring contents damaged by storms and other water damage events. Our expertise and our “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your contents to determine what items can be restored back to their condition before the water damage. We utilize several methods of cleaning your contents, including:
- Dry Cleaning - Used for cleaning light residues or to pre-clean prior to cleaning.
- Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
- Spray and Wipe -Effective for items that can’t withstand cleaning.
- Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if cleaned.
- Abrasive Cleaning - Involves agitation of the surface being cleaned.
- Immersion Cleaning - Contents are dipped into a bath of the cleaning product.
Move-Outs/Pack-Outs
If your home requires extensive restoration or cleaning, SERVPRO of Otay Mesa/San Ysidro can conduct an organized, efficient move-out of the affected area. A move-out will provide several benefits, including:
- A quicker remodeling process
- Protecting items from potential damage
- Protecting contents from further on-site damage
When restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.
Electronic Cleanup
Water-damaged electronics can present a serious hazard. Do not attempt to turn on or operate any electrical device that you suspect has been damaged by water. We will coordinate the restoration of your electronics, including:
- Television sets
- DVD players
- Computers
- And more
The key to restoring electronics is taking prompt action to prevent further damage. We start by cleaning the exterior of electronic devices to help stop further corrosion and damage. Electronics will be cleaned and inspected by a qualified electronics technician.
Document / Photograph Drying
When your valuable documents, including photographs, are damaged by water, extreme caution should be taken to help ensure the water damage does not destroy the document. Although some documents may not be restored to pre-water damage condition, SERVPRO of Otay Mesa/San Ysidro can save a great deal and help minimize additional damage.
Depending on the type of documents and the level of water damage, we have five options for the restoration of documents:
- Air Drying
- Dehumidification
- Freezer Drying
- Vacuum Freeze Drying
- Vacuum Thermal Drying
Contents Claim Inventory Service
When a storm event happens, the damage can often feel overwhelming. We can help ease the worry and confusion during the recovery process by offering our Contents Claim Inventory Service (CCIS), which provides a detailed and accurate list of your belongings. We take a room-by-room inventory of your contents, including digital photos, and in some instances, bar coding.
Our Contents Claim Inventory Service:
- Preloss list and value of contents
- Detailed and accurate report
- Better information to settle claims quicker
- Assistance with burden of proof for claims
- Peace of mind when you need it most
